SPECIALISED CHAIN OF TELECOMMUNICATIONS GOODS AND SERVICES STORES.
GERMANOS CHAIN OF STORES
The Largest Greek
Chain of Stores in Europe!
After 22 years of
successful operations and disposing of 450 retail outlets in 6
countries (Greece, Poland, Romania, Bulgaria, Cyprus, Former
Yugoslav Republic of Macedonia) GERMANOS Chain of Stores is
nowadays, the largest Greek Chain of Telecommunications Goods and
Services Stores in Europe. The field of the Chain's activities
has now become a geographical area with a population exceeding 100
million inhabitants.
It is worth noting
that the Chain serves 30,000 consumers throughout Greece on a daily
basis, while on an annual basis, it serves over 8 million customers.
The consumer can
take advantage of the knowledge and experience of GERMANOS Chain of
Stores' personnel through the Group's retail outlets. Our
experienced and perfectly qualified staff, undertakes the consumer's
"training", by providing him with advice on how to cover his
telecommunications needs in an integrated manner. In this way, the
consumer saves time and money by making the correct choices. Thus,
the Chain's stores become �one-stop shops� for all
telecommunications goods and services.
GERMANOS Chain of
Stores, selects its people by applying very high standards.
Furthermore it ensures an excellent working environment. It provides
constant training to its personnel in order to guarantee the high
quality of the services it offers, as well as it ensures full
support to its franchisees in relation to the products and services
they distribute.
The Naxos Branch
The Naxos Germanos branch is located
next to the Junior High School of Chora Naxos. This branch is
well-known locally for its friendly and effective service.
Greece
Everyday the Chain
"Connects with technology" 30.000 consumers, by covering on an
integrated manner their telecommunication needs.
With over 270
retail outlets in operation, GERMANOS Chain of Stores covers the
whole of Greece, by having always as a guiding light for its
activities the technological specialisation, excellent consumer
service and a friendly environment. The previous factors are
contributing to the corporate vision of "connecting the ordinary
person with technology".
GERMANOS Chain of
stores offers to consumers the fullest selection of
telecommunications goods and services. In every retail outlet of the
Chain, the merchandise is clearly displayed by subject, allowing the
visitor to have direct access to the separate section with the
products he is interested in. The products are divided into the
following sections:
Mobile Telephony Section
Cosmote and
Telestet mobile telephony connections are available, as well as all
models of mobile phones, since it constantly renews its selection
with the most advanced models, while it covers all the requirements
and preferences of the consumer through a full range of accessories.
Furthermore, the stores offer other significant services, such as
the payment of Cosmote bills etc.
Fixed Telephony Section
OTE fixed
telephony products and services have been available since the
beginning of 2002. Thus the Chain offers ISDN connections, new PSTN
connections (the classical telephone connection), as well as various
digital facilities.
Internet Section
GERMANOS Chain of
Stores has entered the Internet market as a connection producer with
the GERMANOSNET virtual ISP. Additionally, it is offering a variety
of alternative for Internet subscriptions with the largest Internet
Providers: OTEnet, Forthnet, Internet Hellas and Hellas On Line.
Telecommunications/Digital
Technology Section
Wireless and wired
telephone devices, laptops, faxes, palmtop computers, organisers,
electronic diaries, ISDN technology products, as well as digital
cable products and services are available in this section (NOVA &
ALPHA DIGITAL).
Battery
Section
It covers the
majority of the consumer's needs in autonomous energy products, from
the simplest to the most specialised.
Games
Section
It offers the most
developed consoles and the latest software titles.
Small Electronic Devices Section
Conventional and
digital photography cameras, MP3 Players, digital video cameras,
portable CD Players, walkmans, watches, PDAs, as well as a full
range of consumable goods are available in this section.
Service Section
Having ensured the
authorisation of the largest manufacturers, the chain provides high
quality service for mobile phone devices. In addition, the same
section undertakes the repair of a large range of electronic
devices, as well as the replacement of their batteries.
www.e-germanos.gr
At the same time,
GERMANOS Chain of Stores offers to the consumer the ability of
obtaining information electronically, through its web address (www.e-germanos.gr),
on the Chain's matters and offers, as well as on cultural and
technological matters. Users may also take part in open electronic
discussions, send e-mails with their comments, queries and
observations to the Company and transact their purchases with
security through the e-shop.
GERMANOS Magna
In its constant
effort to maximize the efficiency and the quality of its business
relations with all categories of customer, GERMANOS Chain of Stores
introduced the GERMANOS Magna service in March 2001. This service,
substantiated by the GERMANOS Magna reliability card, shall
constitute the vehicle for interactive communications with the
customer and the means of providing superior goods and services,
enhancing in this way the reliability of GERMANOS Chain of Stores.
PIONEERING TRAINING
GERMANOS Chain of
Stores has undertaken a new initiative of particular importance,
which is the exploitation of the capabilities provided by e-learning
technology. A central, virtual training centre called G.e-school,
takes full advantage of all available pioneering training practices.
The Live Internet Play communication of the trainee with the trainer
gives, those taking parts in the virtual class, the ability of
receiving information and answers to any of their queries in real
time. The speed with which knowledge is transmitted to trainees, the
abolishing of geographical distances, the simultaneous training of a
large number of employees and the reduction in training costs, are
some of the multiple advantages of the new pioneering training
practices, applied by GERMANOS Chain of Stores.
A strategically significant presence
at the
International Airport ��lefterios
Venizelos�
GERMANOS Chain of
Stores argued that its presence at the International Airport
Elefterios Venizelos would be of a strategic importance. Thus a
model Store of the Chain began its operation from the beginning of
2001 parallel with the beginning of the Airport's operations. Not
only as a further point of sale but mainly, as an area displaying
advanced technological products to a multinational consumer public,
familiar with the international markets.
A strong international presence
GERMANOS Chain of
Stores' success extends beyond the Greek borders and adjusts itself
to the conditions and particularities of each local market according
to the successful growth model applied in Greece.
Today, it is
already actively engaged in Poland, Romania, Bulgaria, Cyprus and
the Former Yugoslav Republic of Macedonia.
In the middle of
2002, the number of GERMANOS Chain Stores in the above countries was
184. GERMANOS Chain of Stores' immediate plans include the further
strengthening of its activities in the above countries, while at the
same time it is examining its presence in other countries of Central
and Eastern Europe, as well as in the South Eastern Mediterranean.
Having developed a
strategically structured expansion plan, the Chain expects to be
operating 700 retail outlets by the end of 2003. GERMANOS Chain of
Stores has consolidated its position at the top of the Greek market
through this business policy and it is expanding the horizon of its
prospects for growth in the European markets.
For more information please contact
us at: 0800-11-40 000 |
